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Limited Warranty


As an expression of our confidence in the quality and workmanship of our products, Carex Health Brands warrants its products to be free from defects in materials and workmanship during normal use by the original purchaser of the product.

If a Carex Health Brands Product item proves defective in materials and workmanship during normal use by the original purchaser of the product, Carex Health Brands Product will arrange for replacement or repair. To receive repair or replacement, write to Carex Health Brands Customer Service, PO Box 2526 Sioux Falls, SD 57101-2526, or email to customerservice@carex.com to arrange for warranty service. Repair or replacement is at the option of Carex Health Brands, and warranty may not include labor charges incurred in replacement part(s) installation, repair of any such product, or shipping expenses.

The warranty does not cover problems arising from the normal wear, product abuse, modification, failure to adhere to the accompanying instructions, improper operation, misuse, commercial use or the use other than for personal, family or household purposes and excludes shipping and handling charges. This warranty does not extend to nondurable personal care products or nondurable components including rubber tips, grips, handles and other accessories. CAREX HEALTH BRANDS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state or country to country.


Thank You for Your Purchase

 
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State / Province / Region
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Year of Birth
Gender
 Male 
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Please fill in the following information to help us better meet your product needs.
Which Carex product did you purchase? (Name and/or Item Number)
How would you rate the overall performance of your new Carex product?
 Excellent 
 Good 
 Poor 
Would you recommend this Carex product to a friend?
 Yes 
 No 
Do you or have you used other mobility aids?
 Yes 
 No 
If yes, which product(s)?
 Cane 
 Walker 
 Rolling Walker 
 Other 
How did you learn about Carex?
 Caregiver 
 Friend 
 In-store 
 Pharmacist 
 Doctor 
 Physical Therapist 
 Ad 
 Newspaper 
 Other 
Which best describes your living arrangement:
 Own home/apartment 
 Retirement community 
 Assisted living 
 Nursing home 
Are you interested in products that aid the following areas?
 Arthritis 
 Chronic Pain 
 Hip Injury 
 Sports Injury 
 Medication Compliance 
 Children's Health 
Do you (or the person using this product) suffer from a specific disease or infliction?
Did you purchase this product to help with any specific medical issues?
Additional Comments:
 YES! I would like to receive occasional emails from Carex with great product offers! 
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