Frequently Asked Questions
Does Carex accept HSA/FSA?
Unfortunately, we do not accept this method of payment yet. However, our HSA/FSA items do qualify for reimbursement from your provider. It's best to check with your provider/employer to inquire about what they accept and don't accept.
How do I get reimbursed for the purchase of Carex HSA/FSA eligible products?
First, you'll want to check with your provider if the HSA/FSA product listed qualifies based on your provider's requirements. Providers typically have a list of product types in addition to what qualifies for reimbursement. After confirming, you'll then purchase the FSA/HSA item. It's important to keep your receipt (we send one out via email with every purchase) to submit to your provider for reimbursement. If you can't find the receipt for your HSA/FSA-approved product, please contact us or check your account purchase history here.