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QUESTIONS & ANSWERS

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  • What are the washing instructions for the cervical sleep pillow?

    The pillow can be hand washed with a damp washcloth. We do not recommend putting it in the washing machine/dryer.

  • The foam seems to be too firm and presses on all the wrong parts of my neck. It's very uncomfortable no matter what position I am in. I had cervical spine surgery 3 years ago. I've used it once so far. If it doesn't work out for me, can I return it?

    Hey Sharon, we're so sorry to hear about your experience. All orders are covered under our 90-day return policy. If you're still within that timeframe, you are more than welcome to start our return policy. You can learn more about our return policy here: https://carex.com/pages/return-policy