icon
FREE SHIPPING ON ORDERS $50+ - 90-DAYS TO RETURN
ENDS 12/2: 25% OFF SITE-WIDE
-->

QUESTIONS & ANSWERS

Ask a Question
  • I need to replace both brake cables. Are these available anywhere?

    Yes, we have just updated our stock for purchase. Thank you for your patience!

  • In December 2019,I ordered a Carex Rollator from WalMart. I had a friend put it together for me, He dosen't remember what he did with the Owners Manual. Is there one available for download online? I need to adjut the brakes. Thanking you in advance for your co-operation,

    You can find the owners manual for the Carex Rolling Walker here: https://cdn.shopify.com/s/files/1/0240/6504/8681/files/A222_Instructions_07_cba19f35-3fc3-45eb-8fa1-ad4d213b9ea5.pdf?v=1597330458


    Hope this helps!

  • I have some knobs that have fallen off my walker, can I get some replacement parts

    Yes, the "hardware set" option under "replacement part type" offers two knobs and four c-clips.

  • I need a right brake for caex four wheel walker. Model # A2222005050857 Do you have that part?

    Yes, we do! The right brake can be found here: https://carex.com/products/replacement-parts-for-the-carex-rolling-walker?variant=32636588654697

  • When ordering wheels does the axle come with wheels?

    Yes, the wheels come with the axle.

  • do yoiu have replacement (left) locking handle. how do you replace the brake cable?

    Yes it does! You can replace the brake cable via the instructions found here: https://cdn.shopify.com/s/files/1/0240/6504/8681/files/A222_Instructions_07_cba19f35-3fc3-45eb-8fa1-ad4d213b9ea5.pdf?v=1597330458

  • How do you lock it in the closed position?

    Thanks for reaching out! To lock it in the closed position, push it into place and it should click when locked. If you have any problems, please don't hesitate to email us at customer.service@carex.com or call us at 800-526-8051 and our product support team will be delighted to assist.