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Customer Reviews

Based on 3 reviews
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33%
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L
Lisa Finnell (Boston, US)

Replacement Parts for the Carex Transport Chair

s
sara delkirk
best service from the second lady i spoke to

the first lady i called was no help at all--said i could only deal with amazon--even though a hex bolt and washer was missing from a sealed box--obviously from the manufacturer--when i called back, the second lady was extraordinarily helpful--she looked up the amazon order, and is sending me a new chair since a hex bolt was unavailable for replacement--kudos for having at least one superb cust rep in your company

M
Michael Walsh
Replacement armrest pads DO NOT FIT chairs older than 2017

Ordered a replacement armrest pad for mom's chair, which I suspect from the serial number is a 2014 model. Pad did not fit at all - holes did not line up in any way, shape or form, and the pad itself was maybe about 0.5" shorter. After communicating the problem with Carex CS, I find out that these chairs were redesigned in 2017 and the armrest pad was one of the changes. Sure would have been nice to know that before I'd gone to the trouble of ordering, so I'm telling you here and now so you can avoid the same mistake. Actually, I would double check with Carex before you order any of these parts for an "older" chair in case there were any more applicable changes.