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  • I have purchased 3 carex rollators, 2 of them the right front wheel spins around without touching the floor. What would cause this?

    Thanks for reaching out! Please contact our customer service team so they can diagnose the issue:

  • I have a Carex Rolling Walker with seat....I would like to replace the seat as it is showing wear. Are they available?

    Thanks for reaching out! Here's the replacement seat for this particular steel rollator:

  • We have a carex steel rolling walker. It has 6" wheels and we need 2 new ones. Are they available?

    Thanks for asking! We currently do not have those parts available on our site. However, you can reach out to our customer service team at 800-526-8051 or through our contact form to see if they are able to provide you with those parts. Hope this helps!