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  • Great product. Used it after knee surgery. Do not need it anymore, and want to disassemble it and store it in the original box- because I know I may need it in the future. How do I take the handless off ? They seem to be very firmly locked. Is there a video that shows how to do this?

    We're glad you got great use out of your chair! We do not have a video specifically for that. However, we do have a video on putting it together which may help: The handles do snap into place so they may require some hard pulling to take them off.

  • I am looking for rubber tips replacements for the The Carex EZ Bath and Shower Seat

    Thanks for asking! We currently do have those specific replacement parts listed on our site. Please reach out to our customer support at 8005268051 or through the customer service contact form and they'll further assist you.