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      QUESTIONS & ANSWERS

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      • I can not wash this, but how to clean it? I have had this for many years and now it is not as white or clean. I wish that you had a cotton cover for it.

        Thanks for asking! The best way to clean your Bed Buddy is by running a damp cloth over it. We highly caution against submerging it in water as it will damage the materials inside.

      • Do I put it in the microwave? If so, for how long? There are no instructions on how to heat it.

        Hi there,

        Yes, you can put the Bed Buddy Hot & Cold Pack in the microwave. You can find the instructions here. It's very important to clean your microwave before heating to keep the Bed Buddy from burning or catching fire. Not only that, but keep the original smell of the Bed Buddy. Heat it for 90 seconds and check if it is at the desired temperature. Do not heat it for more than 2 minutes at a time.