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  • How long do you heat this in the microwave and how long does it stay hot?

    Do not exceed heating in the microwave for more than one minute. Users have reported it staying hot for a half-hour but this will vary depending on the heat of the room and body temperature. 

  • how can THE ORIGINAL BED BUDDY SINUS PACK be cleaned? It starts to smell after being in the freezer for so long and I would like to clean it. I can't find any information on a recommended cleaning process, please advise.

    We don't recommend submerging it in water because this may damage the internal materials. It's best to clean it using a damp towel.