How to disassemble the Carex the Classic Plus 10,000 Lux white light
You can find the instructions for putting the lamp together here: https://cdn.shopify.com/s/files/1/0240/6504/8681/files/userguide-Daylight-Sky-LED.pdf?17402
Simply follow them in reverse to take it apart. Hope this helps!
How should my sight line be when using the Sky light. Can I look down and read or do I need to look to the side or directly at the light so that the light enters my retinas directly?
Great question! Yes, you should be looking down with the light over you. Your eyes should be approximately in the center of the light with the lamp screen tilted at roughly 15 degrees, so it is projected over you during each session. You can get more tips in our light therapy guide here: https://carex.com/blogs/resources/bright-light-therapy-guide
I need help finding a replacement bulb for this product.
You can find the replacement bulbs for the Day-Light Sky here: https://carex.com/products/carex-replacement-bulb-for-day-light-sky
We are working to get more in stock at the moment.
I am wanting to store my light back in its box for winter but can’t figure out how to, does the stem come off it
The Day-Light Sky can be taken apart to be put back in its box as it was shipped. You can find the instruction manual here. This should give you an idea of how to take it apart. If you continue having trouble, feel free to reach out to our customer service team here.